Fox News Digital Speed Meter report finds FCC ‘failure’ to appropriately protect customers.
The FCC report, which was released Tuesday, found that the agency’s Internet regulatory authority failed to protect consumers from over-the-air (OTA) and over-speed (OTT) service.
In an April report, the FCC said it is “deeply concerned” that consumers are being unfairly impacted by OTA and OTT services.
As part of the FCC’s report, it found that a number of OTA services are being provided in areas that the FCC has not deemed OTA or OTT.
While the FCC is still reviewing the report, one area of concern that the commission found is OTA over the air and OTA OTT over the Internet.
A majority of OTT service providers offer OTA (over-the air) and OOTT (over the Internet) services.
In order to determine if a service provider is OTT or OTA, the agency requires the service provider to provide customers with the following information:The service provider must also include information that identifies the service as OTA.
But in addition to providing this information, the service providers must also provide customers the ability to opt-out of certain features of their service.
The FCC also found that providers that fail to provide this information often fail to disclose these issues to consumers.
The report found that some OTA service providers were offering services in areas where consumers were not yet able to opt out of their services.
For example, some services providers, including AT&T, Verizon, Comcast and Sprint, did not include the opt-in option on their websites for OTA internet and OTV services, while other providers did.
While the report noted that “OTA OTA” services were being provided, the lack of opt-outs for customers who did not opt-into OTA-over-TV services could potentially have allowed these services to be used in areas with lower broadband speeds.
In addition, the report found a lack of transparency from some providers that may have allowed users to receive false advertising that the service was being offered over-OTA.
The commission also found some providers, like AT&s T-Mobile and Sprint and Verizon, did have “opt-out” tools, but those tools were only available in certain areas.
The Federal Communications Commission has until March 31 to publish a final report on the report.